Industries | General Home Services
Complete 24/7 Answering Service.
When only 1 in 5 customers leave a voicemail, answering fast can mean the difference between a scheduled service and a lost lead. Never miss a lead again—our 24/7 answering service helps home service businesses book more jobs by responding instantly via phone, webchat, or text.
Why Home Service Businesses Trust Our 24/7 Answering Support
Reliability & Availability
Engage instantly with your customers across webchat, text, web leads and social media channels with our home services answering service agents 24/7.
Low Cost
Growth
Grow your brand, win more business, and enhance your customer’s experience — all for less than the cost of a single employee.
Easy
Analytics
Analyze performance, new contracts sold, and other vital metrics with our user friendly dashboard. Trust the numbers.
Trusted by Home Services Professionals
We Make It Easy
Around the Clock Sales and Support
We’re not just another answering service. Our knowledgeable agents can sell your services including: repairs, maintenance, and installations. They can also manage scheduling, payments and customer support 24/7.
Multichannel Communication
We can engage with your customers through webchat, web leads, text, social media, and phone. Every customer request answered every time.
Custom Scripts Created by You
We tackle a variety of home services industries through our custom script process and over 7 years of home services sales and customer service. Our 400 answering service agents can sell your pricing and packages while you satisfy those customers.
Boost sales by getting to
every lead…fast.
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Frequently Asked Questions
Slingshot is integrated with many customer relationship management platforms. We can also work directly in your specific pest or customer management software.
Yes. Our agents are trained to do more than just take a message. They are qualified to assess your customers’ needs, schedule appointments, and collect payments.
Our agents are available whenever you need them. We can manage all your customer calls or you can choose to use our service only during after hours, weekends or for overflow. Simply turn us on when you need us and turn us off when you don’t.
Yes. In addition to taking new customer calls, we can support your current customers as well. We also do outbound calls to customers to update payments or reschedule an appointment.
All customer communication is visible in our Central Inbox dashboard feature where you can listen to recorded calls and quality assurance.
Yes. Our agents can collect payments and credit card information to set up one time and recurring payments.
We share a forwarding number to add into your IVR. Your calls will then be forwarded to our call platform after a designated amount of time.
We can move as quickly as you need us to. The average time for preflight questions, training, and service launch is two to three weeks.
We can provide marketing numbers to automatically determine the lead source or our scripting software requires our agents to ask customers how they found you.
Our plans are sold on a per minute basis and are custom to each client’s specific needs. To learn more about pricing, submit your information here.
Ready to stop losing leads?
Fill out the form below to schedule a Demo or give us a call at 800-514-7360!
