August 25, 2025
Every time the phone rings, your team has an opportunity. But without a solid plan in place, even the most promising lead can slip through your fingers. That’s why knowing [...]
June 26, 2025
We’re willing to bet that sales training was the last thing on your mind when you started your plumbing business, but if you want your team to win more jobs [...]
June 26, 2025
Whether you’re a fast-growing startup or a lean small business trying to stay ahead of customer expectations, providing top-tier support can feel like a never-ending uphill climb. You may have [...]
May 22, 2025
For plumbing business owners, tapping into the right tools and strategies is crucial for sustainable growth. One strategy that has changed the game is aligning plumbing customer service with your [...]
May 22, 2025
Look for a third party service that can work as an extension of your team. This means you’re in control when it comes to when and how much support you need from them. Slingshot, is able to provide full coverage sales and customer service for their clients. However, they also provide different coverage options that can be customized.
February 6, 2025
Data is the key to success for any industry and any business—and when it comes to marketing, it’s a total game-changer! Knowing what makes your customers tick and building killer [...]
February 6, 2025
There are many benefits of implementing autopay into your service business. By far, the biggest benefit is that it brings in more cash flow. When customers know that they can automatically pay their bill each month without having to worry about late fees or penalties, they are more likely to stick with your company and less likely to go elsewhere. That’s not the only reason though!
January 21, 2025
Data shows that approximately 74% of people are likely to switch brands and companies if the buying process is too difficult. With your pest control company actively knocking on doors, it means you are present. Homeowners can ask any questions, get the information they need, and schedule service right then and there.
December 26, 2024
If you own a pest control or lawn care business, you're probably used to fielding angry customer calls. From late technicians and broken sprinkler heads to cockroach comebacks, some customers can become irate over just about anything under the right conditions.
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