October 23, 2020
To meet the needs of the on-demand economy and the growth of its digital channels, Slingshot has launched an IVR-to-text and chatbot service to automate and speed up consumer interactions like scheduling and rescheduling services, processing payments, or even creating quotes for new customers.
October 20, 2020
Slingshot will change the way pest control providers operate in the future. During the Slingshot Reveal on October 22, at 11am MT, we will unveil our plans for automation and system integration. [...]
September 29, 2020
Did you know that more than half of consumers consider 24/7 communication a necessity for businesses and that consumer satisfaction with live customer service chat has been on the rise [...]
September 9, 2020
William “Bill” Welsh, VP of Sales and region manager for Rose Pest Solutions and Gui Bergeron, CEO of Frontline Pest Control discussed how they’ve adapted their businesses this year to adjust for the challenges [...]
September 3, 2020
Modern technological advancements are changing consumer behavior and the sales process. Gone are the days of simple sales calls that come from customers looking you up in the phone book. [...]
September 1, 2020
In today’s on-demand economy, not only do consumers expect 24/7 assistance from businesses, but they expect assistance to respond through their preferred channels of communication be it phone, text, web chat, or email.
August 13, 2020
Nowadays, consumers want friction-free interactions on flexible timeframes. That means they expect businesses to offer streamlined sales and customer service day and night, including the weekends. The expectation is a positive customer experience that never sleeps.
January 31, 2018
5 Benefits Of Live Chat It’s happened again. You called with the express purpose of leaving a voicemail – a tidy, semi-scripted transmission complete with all the pertinent facts and [...]
October 1, 2017
On a spring day in 2000, Reed Hastings strolled into the Dallas headquarters of Blockbuster Entertainment, LLC. Hastings, founder of an upstart entertainment company, had a simple proposition for the [...]
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