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Customers
Home services experts trust Slingshot with their sales and customer engagement
“Meeting our customers in the channels that they’re using most and accustomed to is an important part of our strategy. After hours, we never miss a lead.”
Gui Bergeron
Leading Home Services Brands Trust Slingshot with their 24/7 Response
Customer Spotlight
Big Blue Bug Solutions
About
For over 90 years, Big Blue Bug Solutions (formerly New England Pest Control) has protected homes and businesses across New England. We provide comprehensive, responsible pest and wildlife control services.
The Challenge
Our biggest hurdle was providing reliable 24/7 coverage. We needed an after-hours solution to ensure that homeowners and business prospects in New England could always speak to someone when our main office was closed.
Why Slingshot
We didn’t want a typical, robotic answering service. We chose Slingshot because their live agents possess industry knowledge and serve as a seamless extension of our Customer Experience (CX) team.
“The results have been excellent. Having real experts answer calls after hours has drastically improved our customer experience. It acts as a massive value-add to our services, ensuring no customer is ever sent to voicemail.”
Luis
Big Blue Bug Solutions
“With the influx of calls we were getting during our busy hours, we were missing a lot of opportunities for new sales. We couldn’t really afford to hire a body to sit in the office full time, so Slingshot filled that void.”
Tom Johnson
Success Stories
These businesses never miss a lead with Slingshot
Boost sales by getting to
every lead…fast.
So Convenient
“We have Slingshot on 24/7 with all communication going into the Central Inbox. It’s so convenient to have everything in one location.”
Greg Schoch
Anytime Pest
We Can Market 24/7
“We’re always open means we get more calls and leads and it’s cheaper than hiring an after hours employee.”
Eric Scherzinger
Scherzinger Pest Control
Ready to Grow?
Fill out the form below to schedule a Demo or give us a call at 800-514-7360!
